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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RM-Terex products

Spare parts for the TLB-815 backhoe loader, the GAZ-3403 crawler snow-and-mud tractor and the GAZ-71 all-terrain vehicle
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  • GAZ-3403: Heating RM-Terex
    GAZ-3403: Heating
    Cabin heating system, etc.
  • GAZ-71: Body RM-Terex
    GAZ-71: Body
    Mudguards, awning, floor, etc.
  • TLB-815: Cabin RM-Terex
    TLB-815: Cabin
    Housing, floor plate, etc.
  • TLB-815: Remote Control RM-Terex
    TLB-815: Remote Control
    Front console, etc.
  • GAZ-71: Heating RM-Terex
    GAZ-71: Heating
    Cabin heater, etc.
  • TLB-815: Engine RM-Terex
    TLB-815: Engine
    Radiator, fuel tank, etc.
  • GAZ-71: Engine RM-Terex
    GAZ-71: Engine
    Block, suspension, etc.
  • GAZ-71: Engine systems RM-Terex
    GAZ-71: Engine systems
    Power system, etc.
  • GAZ-3403: Transmission RM-Terex
    GAZ-3403: Transmission
    Transmission, etc.
  • GAZ-71: Transmission RM-Terex
    GAZ-71: Transmission
    Clutch, gearbox, etc.
  • TLB-815: Transmission RM-Terex
    TLB-815: Transmission
    Drives, shafts, brakes, etc.
  • GAZ-71: Accessories RM-Terex
    GAZ-71: Accessories
    The driver's tool, etc.
  • GAZ-71: Special equipment RM-Terex
    GAZ-71: Special equipment
    Bilge electric pump, etc.
  • GAZ-3403: Chassis RM-Terex
    GAZ-3403: Chassis
    Pendants, etc .
  • TLB-815: Gidravlich. system RM-Terex
    TLB-815: Gidravlich. system
    Hydraulic tank, pump, etc.
  • TLB-815: Loading equipment RM-Terex
    TLB-815: Loading equipment
    Self-leveling mechanism, etc.
  • TLB-815: Excavator equipment RM-Terex
    TLB-815: Excavator equipment
    Control cylinder, handle, etc.
  • TLB-815: Electrical Equipment RM-Terex
    TLB-815: Electrical Equipment
    Remote control side, etc.
  • GAZ-71: Electrical equipment RM-Terex
    GAZ-71: Electrical equipment
    Generators, starters, etc.
  • GAZ-71: Chassis RM-Terex
    GAZ-71: Chassis
    Front tow hooks, etc.

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